(Article Updated 6/14/2017)
Texas Pepper Jelly’s been close to my heart for a long time. Somewhere along the way, I sampled some of Craig Sharry’s hotter that hot jelly and fell in love. I’ve watched the Texas Pepper Jelly site and read the blog. I even subscribed to the newsletter for a few years.
This month, I decided it was time to give Texas Pepper Jelly a proper review. The disappointing part of this review was how non-responsive the company was regarding my review and order. I emailed Texas Pepper Jelly, introducing myself and Big Grey Horse Media. I explained my objectives and that I would appreciate any additional company information, press kit, etc. that could be included with my order since this was a review.
I never heard back. Not a peep.
After placing my order online, it was a bit strange that I never received a confirmation email. I say this because every other company I do business with either sends a confirmation email or sends me to a confirmation page at the end of the transaction. I was a bit nervous and wondered if the order went through. What assuaged my concerns was seeing that the payment had been processed for my credit card.
Now to the good stuff. I ordered the Star Sampler Pack. It showed up via Federal Express within a few days of placing my order.
The promptness of the delivery was great! I often wait over a week for items because I rarely pay for expedited shipping.
The jelly was packed well. The wooden star that the sample jelly jars were packed in was attractive. For this order, you pick six jelly flavors to fill the sampler. I chose strawberry, cranberry, apple, apricot, pineapple, and raspberry. When the order arrived, a handwritten note inside explained that the cranberry habanero jelly only comes in a 5 oz. jar, so Texas passion habanero was substituted in its place. I also received the cranberry habanero jelly, gratis, in its 5 oz jar. Now that’s good customer service!
I am the first to admit that I dig spicy. I’m a chili head from way back. I’ve sampled Texas Pepper Jelly in the past and really liked it. Hold onto your hats, however, because the jellies that showed up were s-p-i-c-y. All of them are habanero based, so I expected a punch and a kick. But I’m here to tell you, these jellies are fierce!
I sampled each, over a period of a few days, first by dipping a spoon into the jelly and trying it straight. The berry jellies are definitely the most authentic in flavor. While each of the jellies I tried were good, the pineapple probably loses my vote as least flavorful. I didn’t find anything pineapple about the taste; it’s just a sweet jelly with lots of spice.
The Texas passion habanero jelly was interesting, because it’s a mix of fruits laden with habanero. I honestly couldn’t pick out any of the fruits listed, but overall, the jelly has a sweet, pleasant taste. I guess I was looking for a distinct fruit taste, and I couldn’t find it, which was a bit of a let-down.
The cranberry was okay, as were the apple and apricot. These are flavors you can recognize. The true winners, in my book, were the strawberry and raspberry jellies. I distinctly found the berry flavors and there was nothing artificial about the taste.
I ended up doing the rest of my sampling with HEB water crackers, a thin layer of cream cheese, and Texas Pepper Jelly on top. This is the ideal way to eat these jellies. While the jellies remained overly spicy (too much pepper blasting out the good fruit), the combination of the bland cracker crunch and smooth cheese made eating the jellies a fun treat.
If you don’t like spicy foods, leave Texas Pepper Jelly to the folks who do. You won’t like these – they are strong! In some ways, a bit too strong for me. When the fruit taste came through, as in the strawberry and raspberry jellies, the strong pepper vibe made sense. It didn’t make as much sense with the jellies where the taste was little more than sugar with peppers thrown in.
In spite of my disappointment, I want to say that I love what Craig’s done with his company. And those who love habanero peppers mixed with jelly should dig what Texas Pepper Jelly has to offer. I am game to try more products and give the company a fair shake. I will say that what I sampled in the past was spicy, but I seem to recall the fruit flavors being clearer. I’d also like to incorporate the jellies into recipes.
While Texas Pepper Jelly’s online ordering may be a bit strange to me (no email confirmation or confirmation page), this order arrived quickly, was attractively packaged, and contained a nice note, an additional sample, and swag (a Texas Pepper Jelly refrigerator magnet that’s a 2014 calendar and a blue, rubber Texas Pepper Jelly coaster). Everything was a very nice touch and it helped to make up for my confusion about the order.
This story will continue. Thanks, Craig!
Texas Pepper Jelly is an online store. The phone number is 713-702-3489. You can also email email@example.com.
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